Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Subscribe to our newsletter
• Request product information
• Communicate with us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source
• Device information

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Technologies we use include:

• Google Tag Manager (GTM): For managing marketing tags
• Google Analytics 4 (GA4): For analyzing website traffic and user behavior
• Meta Pixel (Facebook Pixel): For tracking conversions and optimizing ad campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and provide customer support
• To send you product information and educational content
• To improve our website and services
• To analyze website usage and trends
• To prevent fraud and enhance website security
• To comply with legal obligations
• To conduct marketing and advertising campaigns (with your consent where required)

Sharing Your Information

We may share your information in the following situations:

• With GreenLeaf Pumps: As WastePumps is a division of GreenLeaf Pumps, we share information within our organization to provide you with comprehensive service
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery, analytics, hosting)
• Advertising Partners: We use Meta Pixel and Google Analytics, which may collect information about your browsing activities for advertising purposes
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under New Zealand privacy law and international regulations (including GDPR and CCPA where applicable), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website contains links to GreenLeafPumps.co.nz and other third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: